Privacy Policy

We collect information you provide directly when creating your account such as name, email, phone number and delivery address. We also collect information about your orders and preferences to improve your experience.

We use your information to provide our services, process your orders, communicate about your account, and send order notifications. We do not use your data for any other commercial purposes without your explicit consent.

We do not share your personal information with any third party except with producing families and delivery agents who fulfill your orders, and only to the extent necessary. We may share some information with government authorities if legally required.

We use the latest encryption and protection technologies to safeguard your data. Passwords are fully encrypted and inaccessible to anyone including support staff. Payment information is processed through certified secure payment gateways.

We may request access to your location to facilitate delivery and show nearby producing families. You can deny this permission but it may affect some app features.

You can request to delete your account and all data anytime through settings or by contacting admin. All your data will be deleted within 30 days of the request.

If you have any questions about this privacy policy or how your data is handled, you can contact us via email or WhatsApp support and we will respond as soon as possible.