Altayerfly is a licensed travel agency operating in the field of flight bookings and hotels. We value your privacy and are committed to protecting your personal data in accordance with this policy.
We collect data necessary to complete our services including: full name, email address, phone number, and passport or national ID details when required to complete a booking. We do not collect any additional data outside the scope of the requested service.
We use your data exclusively for service purposes: completing flight and hotel bookings, sending booking tickets and confirmations to your email and phone via WhatsApp, communicating with you regarding your booking, and sending flight reminders when needed only.
We ensure your data is secured with the latest protection technologies. Passwords are encrypted in an irreversible way. Passport data is used only to complete the booking and is not retained after procedures are completed unless with your consent.
We do not sell or share your data with any third party except for airlines and booking entities that require necessary data such as name and passport number solely to complete the booking process.
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Customer Responsibility
You are fully responsible for the accuracy of the data you enter during booking including email, phone number, and passport details. Any error in the data may result in failure to complete the booking or loss of the ticket without any liability on the agency.
Displayed prices are subject to change based on seat availability and airline policies. A booking is confirmed only after payment is completed and a booking reference number is received. Cancellation or modification of booking is subject to the relevant airline policy.
To contact us or inquire about any booking you can reach us via WhatsApp or direct call at the numbers available on the Contact Us page. We will respond as soon as possible.
We may update this privacy policy from time to time. You will be notified of any material changes via your registered email or phone number.