By using Altayerfly services whether through the application website or direct communication you agree to be bound by all terms and conditions stated here.
Altayerfly is a licensed travel agency acting as an intermediary between the customer and airlines and hotels. We are not responsible for airline decisions such as cancellation, delay, or schedule changes.
Accurate and correct data must be provided when booking. Any error in name, passport number, or date of birth may result in rejection by the airline and the customer bears full responsibility and resulting costs.
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Cancellation and Refund
Cancellation and refund policies are subject to the terms of the relevant airline. The agency charges service fees independent of airline fees. Ticket terms must be reviewed before completing the purchase.
The agency is not liable for any direct or indirect damages resulting from flight delays, cancellations, lost luggage, or any circumstances beyond the agency control.
All application and website content including designs logos and source code are the exclusive property of Altayerfly and are protected by intellectual property laws.
The agency reserves the right to modify these terms at any time. Modifications take effect upon publication. Your continued use of the service means your acceptance of the updated terms.
These terms are governed by the regulations and laws applicable in the Kingdom of Saudi Arabia. Any dispute shall be resolved in accordance with Saudi regulations before the competent authorities.
We are committed to providing the best possible service. In case of any complaint or inquiry please contact us directly via WhatsApp or phone call and we will work to resolve the issue as soon as possible.